Check the history of a booking

Article author
Astrée
  • Updated
You can check the history of your reservations, this article explains what can be tracked and what this different information means.

 

To access the history of your reservations, go to > Reservations in your Amenitiz administrator area left sidebar.

Click on the booking you wish to modify and on "view booking details" :

Screenshot_2021-09-29_at_16.17.39.png

Then, go to "History" tab, where you will find these elements:

  • When the reservation has been created with the source (Airbnb, Booking, Booking engine etc...)
  • When the automated emails have been sent, both to the guest and to the property.
  • When the invoice has been created.
  • When the invoice has been cancelled.
  • When the invoice draft has been approved (turned into an invoice).
  • When an item has been added to the invoice draft.
  • When an item has been removed from the invoice draft.
  • When extra client information has been edited on an invoice draft.
  • When the invoice draft has been deleted.
  • When the invoice has been sent by email.

Here is an example of a reservation's history:

hist_EN.png

  1. When the booking has been created, and the source of the reservation: it can be from an OTA, from the booking engine or manually.

  2. When the automated confirmation email after booking has been sent to the owner, and to the users of the account who have the access to the reservations.

  3. When the automated confirmation email after booking has been sent to the guest

  4. When the automated emails created on the Amenitiz account are sent to the guests.

Here is another example of the reservation's history:

Screenshot_2022-02-07_at_18.49.08.png

  1. When the booking has been created, and the source of the reservation: it can be from an OTA, from the booking engine or manually.

  2. When the invoice has been created.

  3. When the invoice has been cancelled.

  4. When the credit note has been created, following the cancellation of the invoice.

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