Send the confirmation email of a reservation manually

Article author
Astrée
  • Updated
The confirmation email is automatically sent to the bookings coming from the booking engine. When a booking comes from an OTA, the client will receive the confirmation email from the OTA. When adding a new reservation manually from the Amenitiz extranet, this mail is not sent by default.
You can send it to confirm the reservation to your clients, or to send a confirmation of a modified reservation. This article explains how to send this email to the clients.

 

Go to > Reservations in the sidebar of your administrator area, select the reservation you wish to access and click on > View booking details:

Screenshot_2021-09-29_at_16.17.39.png

 

On the summary of the reservation, click on the three little dots and select > Resend the confirmation to the guests:

Screenshot_2021-09-30_at_00.29.06.png

 

Was this article helpful?

14 out of 27 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.