To find your bookings, go to > Reservations in your Amenitiz administrator area left sidebar.
Click on the booking you wish to modify and on "view booking details" :
Then, go to "Stay info" section:
You have here 3 options to leave a comment:
- Client comment: This comment will be associated with your clients' sheet / email address. Therefore, if this client books again in the future, this comment will always be visible by you.
Example: the client likes having a coffee in the morning.
- Reservation comment: This comment will be associated with this specific booking and not to the clients' sheet. It is relevant if you want to indicate a specific request.
Example: reservation from Wonderbox.
- Room comment: This comment will be associated with a specific room. If the booking has several rooms booked, you can therefore here precise for each room a specific bedding option, for example. This comment will be shown on the housekeeping report.
Example: an extra bed to prepare
If you check your bookings on the > Planning section, client and reservation comments will pop-up on your booking details without having to click on it.
You can also see the reservation comments from the reservation tab: To activate comments here, you only need to go to the settings section, and > advanced settings > Show comments on the reservation page "yes".