Switch rooms on a reservation

Article author
Astrée
  • Updated
If you added or received a reservation for a room, but want to allocate a different room to this reservation, you can do it from Amenitiz. You can also do it to upgrade a client. This article explains how to allocate another room on a reservation.

 

  1. You can switch accommodation directly from the calendar, by clicking on the left of the reservation and room you want to change, and making it drag and drop to new accommodation.

    Drag_and_Drop_EN.gif

    You can use the drag and drop for switching accommodation only, not for changing dates. This feature cannot be used for rooms and cottages linked.

  2. You can also go to > Reservations in your Amenitiz administrator area left sidebar.
    Once here, you will find all your bookings. Click on the booking you wish to modify and on "view booking details" :Screenshot_2021-09-29_at_16.17.39.png

    Switch accommodation: you can choose to switch the room by going in the summary of the reservation, and on the three dots on "Switch accommodation":

    switch_room.gif

    You can choose to switch to different accommodation. Please check the availability of the new room before validation.

    The availabilities will be automatically updated on the inventory and sent to the OTA and the booking engine.

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