To refund a payment, please follow the steps below:
- Go to > Reservations in your Amenitiz administrator area left sidebar.
- Click on > View booking details of the reservation
- Go in the Payment section, click on the three little dots under options and on > Refund payment
- You will be able to refund the amount you want from the payment.
There is no commission on refunds. The full amount will be refunded to the traveler.
The payment commission will remain at your expense.